BT has had an AI research programme for over 25 years and owns the largest AI related patent portfolio in the UK. Many AI applications in BT originated in our applied research programme. In this module we are going to present a number of BT’s AI applications in areas like workforce management, cyber security and the detection of nuisance calls. We will discuss the challenges we facing when applying AI in practice. We will then discuss how we are working on scaling up the development and deployment of AI solutions and implementing a best practice process, including our approach to Responsible AI.
About the speaker
Detlef Nauck is the Head of AI & Data Science Research for BT’s Applied Research Division located at Adastral Park, Ipswich, UK. Detlef has over 30 years of experience in AI and Machine Learning and leads a programme spanning the work of a large team of international researchers who develop capabilities underpinning modern AI systems. A key part of Detlef’s work is to establish best practices in Data Science and Machine Learning for conducting data analytics professionally and responsibly. Detlef has a keen interest in AI Ethics and Explainable AI to tackle bias and to increase transparency and accountability in AI. Detlef is a computer scientist by training and holds a PhD and a Postdoctoral Degree (Habilitation) in Machine Learning and Data Analytics. He is a Visiting Professor at Bournemouth University and a Private Docent at the Otto-von-Guericke University of Magdeburg, Germany. He has published 3 books, over 120 papers, and holds over 20 AI patents.