One of the most interesting Natural Language Processing applications to date is Conversational Artificial Intelligence (AI): it enables users to interact with an AI system in the way they would with other humans – through natural language dialogs. Just recently, such systems have gained more and more attention and reached the general public, with hundreds of millions of users every day. However, this technology also bears some ethical risks, for instance, relating to unfair biases and stereotypes encoded in the underlying models as well as to their environmental footprint. In this module, the students will learn about the fundamentals of conversational AI systems and recent developments in the field. Afterwards, we will discuss some of the ethical risks. For each issue, we will (a) discuss the technical origin of the issue, (b) the nature of its (negative) impact, and (c) how to mitigate those issues.
Please see a video of Prof. Anne Lauscher’s talk below: